Call Us: 716-675-6500


Personalized and Compassionate

caregiver and man in wheelchair

Customer services

Our customers matter to us at Buffalo Wheelchair. That’s why we offer the following services to make sure you are satisfied every step of the way:

  • In-home evaluations for wheelchair accessibility
  • Feasibility evaluation for transport of mobility device
  • Evaluating you for specialized products
  • We help you secure the appropriate documentation for you
  • Setting up trial fittings or product samplings
  • Catastrophic life support
  • We’ll work with your case manager for hospital pre-discharge planning
  • Respiratory education to those seniors living in assisted care facilities

Product services

We also want to be sure that we not only help you choose the right product, but that it gets to you quickly and stays in good working order. Our product services include:

  • Product pickup and delivery
  • Free delivery and set-up
  • Service and repair 
  • Labor for warranty repair of defective products
  • Product and technology training for your physician or therapist
  • Loaner products while yours is in for service
  • We will provide oxygen conserving devices to help you more easily transport your 02

Billing Services

Most importantly we want you to pay only what you have to and not a penny more. We offer billing services that will help you get the correct benefit that you deserve:

  • Billing of primary and secondary payer sources
  • Rework your claim if it is denied
  • Accept assignment: file your claim with the insurance company/Medicare to get you the maximum benefit possible
  • Work with most insurance plans including Medicare and Medicaid as well as Worker’s Comp.
boy in a wheelchair

Your satisfaction is our #1 priority

Our mission is quality of life for our customers.