Call Us: 716-675-6500
Services
Personalized and Compassionate
Customer services
Our customers matter to us at Buffalo Wheelchair. That’s why we offer the following services to make sure you are satisfied every step of the way:
- In-home evaluations for wheelchair accessibility
- Feasibility evaluation for transport of mobility device
- Evaluating you for specialized products
- We help you secure the appropriate documentation for you
- Setting up trial fittings or product samplings
- Catastrophic life support
- We’ll work with your case manager for hospital pre-discharge planning
- Respiratory education to those seniors living in assisted care facilities
Product services
We also want to be sure that we not only help you choose the right product, but that it gets to you quickly and stays in good working order. Our product services include:
- Product pickup and delivery
- Free delivery and set-up
- Service and repair
- Labor for warranty repair of defective products
- Product and technology training for your physician or therapist
- Loaner products while yours is in for service
- We will provide oxygen conserving devices to help you more easily transport your 02
Billing Services
Most importantly we want you to pay only what you have to and not a penny more. We offer billing services that will help you get the correct benefit that you deserve:
- Billing of primary and secondary payer sources
- Rework your claim if it is denied
- Accept assignment: file your claim with the insurance company/Medicare to get you the maximum benefit possible
- Work with most insurance plans including Medicare and Medicaid as well as Worker’s Comp.
Your satisfaction is our #1 priority
Our mission is quality of life for our customers.